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7 Must-Ask Questions Before Hiring an HVAC Contractor

An HVAC contractor can install a new system in your home. They can also repair any problems you have in the future and even help you maintain your system to reduce future costs. When you need a new professional in the Knoxville, TN, area, you must make sure you find someone you can trust. Check out the top seven questions you should ask before hiring a local HVAC contractor.

Do You Recommend Any Specific Brands?

Many of the brands in the HVAC industry have awards they give to the top contractors. When you ask potential hires about the brands they recommend, you can find out if they work with those companies. This can also ensure that they are familiar with both the brand’s products and how to repair them.

Are You Licensed, Bonded and Insured?

It’s far too easy to come across unlicensed contractors in the Knoxville, TN area. They may advertise their services on sites like Facebook and Craigslist. These contractors may accidentally damage your HVAC system or your home, and if they perform any unlicensed work, it will likely void any warranties on your HVAC equipment.

Always ask if the contractor has a license, bonding and insurance. Insurance pays for any injuries they may have on the job and will keep them from filing a claim with your insurer. They should also have a license to operate in Knoxville, and a bonded contractor has a bond that protects you and the general public.

Do You Have a Maintenance Program?

Owning an HVAC system requires routine maintenance, such as changing the filter and checking the coils. Save time when you choose a contractor who can maintain your system as well as install and repair it. Routine maintenance reduces the risk of future repairs.

Maintenance plans give you a team of contractors who can come to your home when needed. They can perform routine inspections a few times a year and let you know what repairs the system needs. Some clubs even give you a discount on the parts you need.

Can I Get an Estimate?

Whether you want to install a new HVAC system or repair an older unit, ask the contractor if they can provide an estimate. This requires a full inspection to find the source of your problem. Always get the estimate in writing to avoid any hassles later.

You should also ask if the estimate includes everything the project needs. This helps you avoid contractors who will increase your bill later with hidden costs.

What Warranty Do You Provide?

When you buy a new HVAC system, you get a warranty from the brand. The contractor should offer a separate warranty that covers their work.

Find out how long the warranty lasts and what you need to do to file a claim, including if it has any exclusions. It’s possible to void your warranty just because you attempted a repair yourself.

Can You Provide References?

Home improvement contractors often provide references from past clients that give prospective clients an idea of the work they do and why they’re a good choice. When you talk to their references, ask how long the job took and what they thought about their experiences, as well as if they would hire the contractor again. You can also look for some online reviews from former clients.

When Can You Start?

Asking the contractor when they can start is often the biggest deciding factor in whether you hire them. You don’t want to wait weeks to get an appointment for a new HVAC system when your old one dies.

Get the starting date in writing and hold the contractor to it. While they may need to delay due to issues on another job, they should offer a discount or extend your warranty if they can’t start the work when they promised.

Hire the Best HVAC Contractor

A good contractor will never hesitate to answer any questions you have and make you feel comfortable. Melton Heating and Air Conditioning has a team of pros who can give you an estimate and let you know when they will start. Call today to reach a trustworthy Knoxville, TN, HVAC contractor.

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